How to Configure Related Products
There are three types of related items you can add to your products in Shop Manager.
1. Frequently Bought Together Items
• Frequently Bought Together items are complementary or in-regimen items that are recommended to be purchased together. These are typically either recommended product combinations, or post-procedure products that complement treatments. Frequently Bought Together items are displayed on the product page, with a button that will allow the purchaser to easily place all items in the cart at one time.
2. Upsell Items
• Upsell items are alternative items. Either a kit or bundle that includes the item, or a larger version, premium version, newer version, or upgraded version of the item. Upsells can also be used to suggest similar items offered by a different brand. Upsell items are displayed on the product page under the heading We Found Other Products You Might Like.
3. Cross-sell Items
• Cross-sell products, similar to Frequently Bought Together items, are usually configured to be complementary or in-regimen items that someone purchasing an item would also be interested in. Usually you will want to configure the same set of items as cross-sell that you did for Frequently Bought Together; the difference is where the items are displayed. Cross-sell items are shown to the purchaser in the Cart after the item has been added to the cart, as a suggested product that works well with what they are buying.
For more details on these related products, how they appear on your store front-end, and how to configured them in Shop Manager, please watch the following instructional video and/or continue to read the instructions below.
- Log into Shop Manager by first logging into DermPRO OneLogin Dashboard and clicking on the Shop Manager tile...
...or by directly opening the link https://shopmanager.dermpro.com/ and entering the login credentials.
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In Shop Manager, click “Listings” from the left menu.
3. To add Frequently Bought Together, Upsell, or Cross-sell items to any item in your store, first open the specific product/treatment by clicking on the pencil icon under Actions.
4. On the Product Page, scroll down and look for the sections entitled Frequently Bought Together Items, Upsell Items and Cross-sell Items. Click the tab to open the section where you will see any configured items, as well as a button that you can use to add more items.
The example below is how to add Frequently Bought Together Items.
5. Click on the button “Add Frequently Bought Together Items."
6. Listings will be populated. You may use the Search to locate the specific items you want to configure. Select the checkbox next to the products that you would like to add to the Frequently Bought Together configuration and click "Add Selected".
7. Click on the “Save Changes” icon found at the upper right corner of the product page to save the items added in the frequently bought together.
DO THE SAME STEPS ABOVE FOR UPSELL AND CROSS-SELL ITEMS.
The Results
Frequently Bought Together Items are displayed on the Product Page as follows.
Upsell Items are displayed on the Product Page as follows.
Cross-Sell Items are displayed in the Cart as follows.
NOTE: Do not forget to refresh the page on the store front end to see the edits made in Shop Manager.
