How to Save a New Payment Method for a Customer's Failed Subscription (Internal Staff)
HOW TO SAVE A NEW PAYMENT METHOD FOR A CUSTOMER'S FAILED SUBSCRIPTION (Internal Staff) STEP 1: Add new Payment Method to Patient's Account * Log in as the customer by following the steps in this article: Login As Customer . * Step 1 should take you to the Account Dashboard, logged into the customer…
18-Aug-2025
How to Add Auto-Replenish Options to Products
HOW TO ADD AUTO-REPLENISH OPTIONS TO PRODUCTS ON YOUR STORE * Log into Shop Manager by first logging into DermPRO OneLogin Dashboard and clicking on the Shop Manager tile. * In Shop Manager, click “Listings” from the left menu. 3. Locate the product you want to add Auto-Replenish options to—eit…
22-Sep-2025
How to Update Subscription's Next Run Date
HOW TO UPDATE SUBSCRIPTION'S NEXT RUN DATE * In Shop Manager, select Sales > Subscriptions . * On the subscriptions page, locate the subscription using the filter or search. * Click on the Pencil Icon to Action to open the details of the selected subscription. 4. To update the Next Run date. Clic…
08-Aug-2025
Managing Subscriptions
MANAGING SUBSCRIPTIONS The Subscriptions module in your DermPRO store allows you to easily manage Memberships and/or Product Auto-Replenishment. Orders are automatically triggered at the appropriate times, and you will receive copies of the Order Confirmation emails just as if an order was manually submitted. …
18-Aug-2025
